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Section 3 Designing a Questionnaire(第2页)

Theeseeyhasexpaanannualrateofover8pertforthepast30years。Paralleltothis,theesefurryhasgrownvigorously,withalyrisingbyover20pertayear。Legislationtoprivatisehomeoidlyrisinginelevelshavepretedgrowthinthehomeimproveme。AgtoestimatesfromtheCreditSuissegroup,awillbetheworld’ssedlargestfurby2014。Thisdemandhasboosteddomesticprodudalsopromptediionalfururerstoehislucrativemarket。

IKEA,aSwedishfurniturepany,wasoionalpaomoveintoa。Itisamajorfurailerinover40triesaroundtheworldandhasannualsalesofover21billioneuros(IKEAwebsite)。Iteheesemarketin1998withitsfirststoreinBeijipotentialiry,havingalreadyexpaoresaributioethissuccessfulgrowth,IKEAhasfounditselffaumberofgesintermsoflocaldiffereureandbusiness。

&ingIKEAina

&ielytailoredtolotexts。IKEAhaskeptthisnotioninmindwhendesigrategiesandtryioloerswhilemaintainingprofitability。Thepaofipossibleisebetweenstandardisationandadaptationtothelocalmarkets。Itsproductpolicypayscarefulattentioyleahesetofproductattributeseffectively(ArmstrongandKotler,2006)。

&orelayoutsreflectthefloorplanofmaments,andsinyofthesehavebalies,thestoresincludeabalysetrastwithtraditioure,whichisdarkwithmug,IKEAierayle。However,effortshavebeeitsproductstoesetaste。ForihasreleasedaseriesofproductsjustbeforeeaeseNewYear。In2008,theyearoftherat,theseries“Fabler”wasdesigned,usingthecolourred,whichisassociatedwithgoodluck。

geswerealsomadetosomepres。InSweden,peopleareusedtosleepinginsioputtingtwosihertoformadoublebed。However,thisideawasnotverywellreceivedbyesecouples,duetothefactthatsleepiebedssymbolisesapoorrelationshipabadluaddition,esebrandnamesshouldhavepositiveotations。TheameofIKEA(YiJia)means“fortablehome”,whichgivesthepanyausefuladvahemarket。

Animportaaileristheservicesitoffers。TheShanghaistore,forinstance,hasa’splaygroundaaurant,whichmakeitdistinctive。However,ersexpectfreedeliveryandinstallation,andalthoughIKEAhasreduceditschargesforthese,itstillparesunfavourablywithitspetitors。

Price

&hepaeredaitstargetmarketleswithanineof5,000-8,000RMBpermonth。Folloriceredusthishasnowbeeofamilieswithjustover3,000RMB。Variieshavebeeoachievethesereduosteffegtosourcelocally。70pertofitsproductssoldinaarehetry(Song,2005)。Furthermore,IKEAreplaceditsthiualcataloguewiththinnerbrochureswhioearfivetimesayear。Thesenotonlytingcostsbutalsogivegreaterflexibilitytoadjustprices。

&yisalsoanimportaheesemarket。InmosttriesIKEAstoresaresitednearmainroads,butasooflikelyersowna,easyaccesstopublisportisvital(Miller,2004)。

&isingplaysanimportaotalpromotionalmix。IKEAusesadvertisiively,withadvertsintheloeerstokeepersinformedofspecialoffers。AllTVercialsareproducedlocallywithesecharacters。Publisisalsovitaltobuildingage。Ina,IKEAcooperatesideFundforNature(WWF)oprojects。Thepanyinsistsonusingeallyfriendlyandrecyclablematerialsforthepagoftheirproducts,aspartoftheireffortstobuildage。

Disd

IKEA’sproductpoliahasbeentosuccessfullystasasmuchaspossible,butalsoueeded。Butithaslearserviceisalsovital:freedeliveryandinstallatioheperceivedrulesinthelocalmarketwhieedstofollow。Ithasfurtherfoundthatitisbettertoloadowntownarea,easilyaccessiblewithpublisport,whenfreedeliveryisnotprovided。

&ionalpanieswhichoperateina,suchasIKEA,faplicatedmarketihanlopabeesdthhlyresearchlocalrequiremehansimplyiandardmodelofbusiness。

&oanswer

(1)。WhathasIKEAdototheesemarket?

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(2)。Giveexamplesofproblemsthepanyhasfathismarket。

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(3)。Whatcouldbedooimprovethecasestudy?

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Activity3-4:Thinkofit

&hereseararketingIKEAinaagainandthinkofthefollowiions。

1。Whataretheadvantagesofingcasestudies?

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2。Whatarethedisadva?

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Activity3-5:Learntochooseagoodcasestudy

Matchthetopitheleftchartwiththecasestudiesgivechart。

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