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Ⅷ Business Writing Etiquette（第1页）

Ⅷ。Busiie

Writingforbusinesspurposesrequirestheadhereidstruispresentinpersonaldenesswritiheformofaletter，proposal，report，orotherdot，isbouaiandards。Thepresentationofabusinessdotisofthegreatimportaisforthisreasonthatauniformstasformosttypesofbusinessdeingfromtheuniformstandardsoftenveysalapetendprofessionalism。Althoughitisusuallyawritingskillthatistaughtiagesofbusiion，itwillremainanecessaryskillthroughoutone’sbusinesscareer。Belowisbusiier，reportandproposaliohelpinwritingforbusiness。

■Busier

&ielyanart。However，wheobusiie，youaresupposedtofolloiatwhere，thelanguageusedshouldbeformal，politea。Youarerequiredtowriteabusierfaninquiry，fixinganappoioaninquiry，forsales，purchase，atsetc。，facoverletterlying，forrefereers，fabusinessproposaletabusiainformatwitheandcourteouslaobestrictlyapplied。Usually，busiersaresowrittea“positiveattitude”。

■WritingfortheRet

&ersareiveaboutfotheret，writingforthemselvesinstead。Asawriter，youknowwhatisinyourmindandwhatyouiounicate，soyoutakeitfraheretwilltoo。However，iftherethadalreadyuoodwhatyouhaveinyourmind，therewouldowritetheletteratall。Itisreallyuptoyoutouyouwanttosaysothattheretofyourletteruandsitclearly。

■Avon

Usingjargonimproperlyisoheprimarybarrierstobusinessuni。However，aamountonbeusediftheretisapartanization，pany，industryorprofession。Afterall，jargon，whichissimplyspecializedterminology，isofteedbecausethesetermsareusedbythemembersofagrouptouheachother。Thesetermsbewheerfetsthatthereader，notbeingfromthegroup，mayouheprofessionallaionally，whenjargoheretusuallydoesnotalwaysuhattheydidaheythinkthattheyoughttoknow。Hence，becauseoftheuseuage，thereisabreakdownintheuni，whiresultinthemessagebeinglost。

■Usione

Mostbusiersaresimplyhehrasesthatareusedareneverusedinnormalversation，andmanyofthesebusiershaveatowasnotatended。

Mostpeopledon’teveinsteadofusiwords，wheeabusiheyarealwaysusiigwords。Someexamplesofthecausticwordsthatareusedare:fault，blame，inferiey，andplaihepleasantwordsthatbeusedare:please，appreciate，thankyou，agree，ua，servidvalue。

Withemailgrowinginimportanvebusiheproblemofcausticwordshasbeorehy。Atleastwhetehereistimetoreflehowandwhathasbeensaid。However，withemail，thesendbuttonisusuallybefoverwhathasbeehishasresultedinmaandingsaakientiallyprofitableandadvantageousunidrelationships。

Whenlearninghowtowriteabusier，youofirstformthehabitofusingpolitearitingtoyourret。

■MajorPartsofaBusier

&allassociatesarethesame，dependiureoftheasso，thedifferentpartsoftheletterbedraftedvariously。

&urnAddress:Youraddressshouldbelothetht-hahepaper。Nopunas，fullstops）isrequiredintheaddress。Youhatthepleteaddressisgiventoavoidissueswithfuturedence。

&heLetter:Thedateisusefulfaerminingpriorities。Dateisimportaakiioeelyunderyourowiheform“11March2012”isthed，whichisleastlikelytoleadtoanykindofbiguity。

&le:Thetitleisveryimportahename。AllmaleretsshouldbereferredtoasMr。Iheretisaprofessionalrefix（likeDr。orProf。etc。）thisprefixoebeforethetitle。Forfemalerets，thepreferredtitleisMs。unlessspecificallystipulatedtobeMissorMrs。Womeiveaboutthetitle，sooobeverycautious。

◇AddressoftheRet:Thispartoftheletterbewritteninshort。Sisideaddressisalrovidedinfullaheinsideaddressbegiveninbrief。However，thepostaldthebasicpartsoftheaddressenaccurately。

◇Salutation:Thisaspectoftheletterdiffersgreatlyinacetotheheasso。Ihereaderisae—ohwhomyouhaveinformalchatsaswell，onegiveasalutationlike“DearXYZ”。Iftheassoisfriendly，butdistantandatasimilarhierarchicallevel，onegiveasalutationlike“DearMrMs。XYZ”。Iftheassopletelyfherhierarchicallevel，thesalutatioobealongthelied“SirMa’am”。Incaseythehesalutatioyouusetheelyahoutanymistakes。

◇Body:Hereyouareexpectedtowritethemessageyouwishtoacourteous，eandlahereasoerwritiheexatoftheletter。Notasienceshouldleadtoaandingor。Languageshouldbesudal。Useofunfamiliarwordsshouldbeavoided。Agoodbeginning，shortdesofthepurposeinthebodypartandapregwilleiveuni。

◇g:Youareexpectedtoofferthankstothepersonforanyhelpgiven，throughprofessioerg。Youofftheletterbywriting“Yourssincerely”whenyouknowthehepersonwhor“Yoursfaithfully”whenyoudon’tknowtheheret。Ifyouhavewrittenyouraddressihahetopofthepage，ynaturetherighthander。Yourowhetopandyhebottombeatthelefthandersrespectively。

◇Enclosures:Ifyouhaveeatslikeresume，alongwithyourletter，theionitatthebottomofyourletter。Iftherearemorethaats，thenyoushouldmakealistofthematthebottomoftheletter。