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Introduction（第1页）

Introdu

&eisacodeofbehaviorthatdeliionsforsocialbehavitoporaryswithiy，socialclass，roup。ThisFrenchwnifyi（ofadmissioc。）firstappearedinEnglishin1750。

&iquetteenostaspectsofsoteraahoughthetermitselfisnotonlyused。Aruleofetiquettemayreflederlyihiayreflectaperson’sfashionorstatus。Rulesofetiquetteareusuallyuaspectsofetiquettehavebeeimetotime。

Missaboutetiquetteaabound，whichmakesitoclarifyfsthatetiquetteismostlynot:

&idRules:Mafixedallthetimeandtodayaremoreflexiblethaiquetteisof“pressforproperoofguidelinesfthingsineoplefeelfortable。

&hihyorWell-Boreisanormofbehaviorforpeoplefromallfields，everysoidofallages。Everyooenhancehislifebygoodmanners。

AThi:Sometimesitseemsthatyesterday’sstandardshavebeenoutofdate，buttoday’smorecasualapproagsissomethingthatsitsonthesurface。Thebasiciplesofetiquetteremainassolidastheyeverwere。

Sleviolatesthepriiquettemorethansnobbery—which，moreoftenthannot，isjustanotherentiousness。Apersonwhodistainsothersshowshimselfnotassuperiorbutsmall—thekindwho’sanythifulae。

Peoplewhoknowtherulesofetiquettehavelittletrwhattheyseeaocourteousbehavior。Courteouspeopleareempathetic—theyareabletorelateemotionallytothefeelingsofothers。Theylisteolesay。Theyaresciousaboutwhatisgoingonaroundthemaerclearlywhattheysee。Aself-teredpersonmaysay，“Iklyhowyoufeel”tosomeoraumaticsituationandtheurntodescribehisownexperieiorelikelytosaysomethiknowhowyhtnow，butIderstandyrief（erorsadness）。Andifyouwanttosharewithme，Iwouldliketolisten。”

Aeristicofcourteouspeopleisflexible—theyarewillingtoadjusttheirowotheneedsandfeelingsofothers。Thisdoeseoplearepushoversorhavenmeesymeaandingthatnobodyisperfect，courteouspeoplearen’tsoedabtherightforkpeopleiorder）thattheywouldembarrassorvilifyothersforsimpleviolatioe。Courteouspeoplewouldherperson’smistakesasawithrudewordsorcruelacts。

&eiscrucialbetweeninterpersonalunis。Itissaidtobeapersoernalappearanwardcultivationandquality。Iiquettesideredasakindofart，amethodofuni。Itisaoforapersonandafriendlyprainterpersoionships。Fromtheaspeitting，interpersonalritualsberoughlydividedite，busie，serviceetiquette，socialetiquette，feahermajorbranches。

&eplaysanimportantroleinaly，ithelppeopletodeveloptheirself-cultivatiowilladvanuniprovepeople’sinterpersoionship。Italsopurifytheethosofsotherespectofcollectivity，etiquettecreatetheimage，improvetheatelyahedevelopmentoftheeyandsoefit。Etiquetteisanimportantpartofaunity’sdspiritandamajorattatofgroup’simage。Allthecivilizedpeoplehaveahighstaeaeassignifitpartofgroup’sculture。Meaalsobeseeantsoftwaretoobtaiioherefore，etiquettelearnireimesaualneedofenhaion。

Whenwediscussetiquette，somerelevasarefrequeiohisbook:maeocol，courtesyandritual。

Manners，whicharetheuandardsofsociology，showtheactorthatyouareproper，polite，andcultivated。Theyarelikelawsinthattheycodifyorsetastandardforhumanbehavior，buttheyareunlikelawsinthatthereisnoformalsystemforpunishingviolatiohansocialdisapproval。Theyareakindofnorm。Whatissidered“mannerly”isgreatlysusceptibletogewithtime，geographicallo，socialstratum，odotherfaaerisprovedbythefactthatlargebookshavebeehesubject，advilydealwithquestionsofmannerlybehavior，andthatschoolshaveexistedforthesolepurposeofteaers。Aladyisatermfrequeodesanwhofollowspropermaermgentlemanisusedasamaleterpart;thoughthesetermsareoftenusedformembersofaparticularsocialclass。

&etellsonewhiaelloodowhenyhbordoesn’t。”

Politeratedasthepracticalappliae。Itisaculturallydefinedphenomenon，andwhatissideredpoliteiurebequiterudeorsimplystraher。

&hepurposeofpoliteomakeallofthepartiesrelaxedandfortablewithoheseculturallydefinedimesmaybemaoinflictshameoedparty。

Protocolistheetiquetteofdiplomadaffairsofstateiionalpoliticswhionlydescribedasasetofiionalcourtesyrules。Thesewell-establishedandtime-honoredruleshavefacilitatednatiooliveandwether。Partofprotocolwhichisbasedontheprinciplesofcivilityhasalwaysbeentheaentofthehierarchidingofallpresent。

Courtesyisthepolitebehaviororapolitepostureorremark。

Aritualisasetofbehaviors，performedmainlyfortheirsymbolicvalue。Itmaybeformulatedbyareligionorbythetraditionsofaunity。Aritualmaybeperformedonspecifis，oratthedisofindividualsorumaybeperformedbyasingleindividual，byagroup，orbytheey;inarbitraryplaplacesespeciallyreservedforit;eitherinpubliprivate，orbeforespecificpeople。Aritualmayberestrictedtoasubsetoftheunity，andmayenableoremphasizethepassagebetweenreligiousorsocialstates。Itusuallyexcludesaswhicharearbitrarilybytheperformers，ordictatedpurelybylogiecessity，etc。