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第54章 准确地表达你自己 1(第1页)

第54章准确地表达你自己(1)

&YourselfProfessionally

?佚名Anonymous

Irritatisdestroyourprofessioy。Examplesspeechhabitsareseendrepositions(Wheredidyouhangyourcoatat?)aioh“ums”“uhs”“like”andotherspace-fillernoises。We’llbefoghereonathatsendsasubtlemessagetolisteit’sokaytoabdicateresponsibility。

Hoeechhabitkeepusfrprofessionalismwhilegustoabdicateresponsibility?Letmedemonstratebyexample。InseminarsIdudthetry,Ioftenaskaquestionofmyts:hysiifestationsdoyoupersonallyexperienyoufieioheahisquestionisphrasedinthefollo>

“Yougetatightthroat。”

“Yets>

“Yourheartstartstorace。”

Now,heanswersandhohrasedversusthewaythequestiohequestionIaskedforersonallyexperiehepeopleansweriioedtheresponseawayfrombeingaboutthemselves(thus,abdigresponsibilityfs)bygtousethepronoun“you”inplaceof“I”。ThisshiftoffoveysaseingresponsibilitybecauseitindicatesarefusaltoacceptwhattheyareexperienthissituatiosareessentiallysuggestingthattheyarespeakiIexperieiohanspeakingforthemselves。

Iiohattherespoentionallyordeliberatelysayingtheyarespeakihesubtleshiftinprohefocusawayfromthemselvesandontosomeoneelse。Andaeresponsibilityforsomethingwe’reexperieng,we’redamagingourprofessioy。Wemayuionallybeimplyingtoourlistewearerefusiresponsibilityforouradresponses。Youmeaingorabdigresponsibilityisthatsubtle?Yes,thatsubtleandthatdamagingtoourcredibility。

Asprofessionals,weshouldbeiedinhowwerepresentourselvesineveryunisituation。Aslightlapseofsciouseffortonourparttounicatedresponsiblyioourpartnersinunithatweareshiftingresponsibilityawayfromourselves。

oiionsuchas,hysiifestationsdoyoupersonallyexperienyoufieion?Theresponsewegiveveysilliresponsibilityforourbehaviorandresponses。Ifoursubordiweareabdigresponsibility,theyinturasacceptablebehaviorwhentheyareaskedgquestions。Likeanttouionallyseooursupervisorsthattingtoavoidresponsibility。

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